Most of us are expert at sabotaging conflict resolution whether we realise it or not. In our daily interactions, conflicts and difficult conversations are inevitable. How we navigate these challenges can greatly impact our relationships, sense of self and ability to...
Social skills refers to the ability to manage the emotions of others and connect, interact and work with others.
Holistic Listening: A Crucial Skill in Today’s World
For the sake of humanity we all need to (re)learn how to listen. In our distracted, overstimulated states in a world that is changing at a speed we haven’t experienced before, it’s becoming harder and harder to listen. And I mean truly listen - to ourselves, others...
What it Means to Have Presence & How to Cultivate it
Years ago, pre-pandemic, I was conducting face-to-face coaching sessions with Creative Directors at an advertising agency in New York. One morning stands out to me now as I write about having presence because of the stark difference between the presence of two...
Why Is Emotional Intelligence Important?
Emotional intelligence empowers us to become better leaders and happier, more satisfied human beings.
How Not to Negotiate with Terrorists A.K.A Emotional Manipulators
Emotional manipulators can play dirty but that doesn’t mean you have to.
How to Channel the Benefits of Negative Emotions at Work
Work has never been easy. Before the pandemic knocked us sideways, we were plenty busy managing stress, fear and frustration in the workplace.
How to Practice Empathy in the Workplace and Why it’s Important
First published on mindbodygreen on June 28, 2020.






