Years ago, pre-pandemic, I was conducting face-to-face coaching sessions with Creative Directors at an advertising agency in New York. One morning stands out to me now as I write about having presence because of the stark difference between the presence of two...
Social facility, or relationship management, is your ability to effectively interact with others and build healthy and meaningful relationships. It includes skills like synchrony (easily interacting with others at the nonverbal level), presenting ourselves well, the ability to influence social interactions and concern (caring about others’ needs and acting accordingly).
We give our energy away all too easily and often without realising it until it’s too late.
Key tips for working through confrontations, conflicts and difficult conversations and interactions with empathy, composure and confidence.
Emotional intelligence empowers us to become better leaders and happier, more satisfied human beings.
Emotional manipulators can play dirty but that doesn’t mean you have to.
Work has never been easy. Before the pandemic knocked us sideways, we were plenty busy managing stress, fear and frustration in the workplace.